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Frequently asked questions.

Everything people ask before they start. Still stuck? The card on the right gets you a human.

Getting started
Do I need design skills?

No. Pick a type, type a topic — PostPop designs it on your brand and you export. No canvas, no layers.

Where does my brand come from?

Paste your website and we pull your colors, fonts and logo into an editable brand kit. No website? Describe what you do in one sentence instead — PostPop writes from that. Either way, everything stays editable after.

What if I don't have a website?

You still get a brand kit. In the Studio, type one sentence about your business — what you do and who for — and PostPop writes from your words instead of scraping a site. Colours start from our palette and you can set your own whenever you like. Nothing about the product is held back.

What can I make?

Eleven formats: Carousel, Tuesday Tips, Fun Quote, Myth vs Fact, Listicle, Announcement, Before/After, How-to Steps, Q&A, Big Stat and Photo Post — for Instagram, LinkedIn and more.

Can I edit what it generates?

Yes. Open any post and click the element you want to change, right on the slide — move it, resize it, recolour it from your palette, hide it, or add text of your own. Nothing you hide is destroyed, so Reset always brings the original back. Fonts stay locked to your brand kit on purpose. Included on Creator and every lifetime tier; free accounts can open the editor and try it.

What are Looks?

Pop, Solid and Clean — three amounts of your brand colour, not three shapes. Pop spends it as shapes around the type, Solid as one block under the headline, Clean as a single hairline. Set one on your brand kit and change it per post whenever something needs to be quieter. Free on every plan.

Can I plan a month ahead?

Yes. “Fill my month” writes twelve topics from your own website copy in about ten seconds, and that is free on every plan. Putting them on a calendar and dragging them between days — drop one on a day that is taken and the two swap — is on Creator and every lifetime tier.

What are template designs?

Every built-in template has multiple designs — same content, different look, 30 in total. Design A is free for everyone; the extra designs come with Creator.

Plans & limits
Does the free plan really work?

Yes — 8 posts a month, all eleven templates, one brand kit, with a small "made with PostPop" watermark on exports.

What do I get on Creator?

€19/mo: three brand kits (extras €6/mo each), unlimited posts, every platform size, every template design, custom HTML templates, and no watermark.

Is there an agency plan?

Yes — Agency (€59/mo) has unlimited brand kits, client switching and 3 team seats included (extras €12/mo). Start free and upgrade in the app.

Can my team work with me?

Yes — Agency includes 3 team seats. Invite by email, they work from your brand kits; extra seats are €12/mo. Editors can't touch billing or delete kits.

What are Sessions?

A €9.99 one-time add-on that turns the Studio into a thread — iterate on a post and every version stays together. Free 7-day trial, no card, once per account.

Content & export
Can I use my own photos?

Yes — Photo Post turns any photo into a branded post (you describe it, the AI writes around your words), and Before/After takes a real photo pair into the split layout.

What if I don't have a photo?

Search the Pexels library from inside PostPop and pick one — free, and it does not spend a post. Suggested searches come from the words on the slide you are working on, not the post topic, so a carousel does not end up with five versions of the same picture. You can swap the photo on a finished post too, and reframe it per size.

Who gets credited for a stock photo?

The photographer, in your caption — “Photo: Name / Pexels”, added automatically when you copy it. Nothing is written on the picture itself, so your post stays yours. The credit is part of the licence, so it cannot be switched off.

Can it write in my voice?

Yes — paste up to 3 example posts on your brand kit and switch Voice lock on. Every generation mimics your rhythm and word choice; your sentences are never copied verbatim.

Can I turn a blog post into social posts?

Yes — Remix takes a pasted article or URL and cuts it into a series of posts from different angles. Your claims are reused, never contradicted or invented.

Is there an API?

Yes — five endpoints to create a post, poll it, list your posts and brands, and check your quota, with bearer keys you create and revoke yourself. On Agency and lifetime Tier 3, because every call is a real AI generation. Read the docs.

Can I use PostPop inside Claude?

Yes — PostPop is an MCP server. Paste one config block and it appears as four tools in Claude, Cursor or any MCP client, and you can ask for a post without leaving the conversation. Setup guide.

Can it post for me?

No — by design, and that includes the month calendar: the dates on it are your plan, not a publish time. PostPop does the hard part (writing + designing on your brand) and exports ready-to-post images with the caption and hashtags — they drop into any scheduler you already use, or straight into the platforms. That holds through the API and Claude too — they generate, they do not publish.

Does it make up statistics?

Never. It frames and structures your content; any stat that needs a source is flagged for your review, not invented.

What sizes do I get?

Instagram square & portrait, LinkedIn, X and Facebook — generated at once, as PNGs.